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Terms of Service

Last updated: April 2026

Introduction

Welcome to Pakty. These Terms of Service govern your use of our website, platform, and services. By accessing or using Pakty, you agree to be bound by these Terms. If you do not agree, please do not use our services.

Account Registration

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information during registration and keep it updated. We reserve the right to suspend or terminate accounts that violate these Terms.

Orders and Payments

By placing an order on Pakty, you agree to pay the listed price plus any applicable taxes and shipping fees. Prices are subject to change without notice. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraud. Payment is processed securely through our authorized payment providers.

Shipping and Delivery

Delivery times and costs vary depending on your location and selected shipping method. Estimated delivery dates are provided for guidance only and are not guaranteed. Risk of loss transfers to you upon delivery. Please inspect your items upon receipt and report any issues within 48 hours.

Returns and Refunds

Most items can be returned within 14 days of delivery in their original condition. Custom or personalized items may not be eligible for return. Refunds are processed to the original payment method within 5-10 business days after the returned item is received and inspected. Shipping costs for returns may apply depending on the reason for return.

Intellectual Property

All content on the Pakty platform, including text, images, logos, 3D models, designs, and software, is the property of Pakty or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

Limitation of Liability

Pakty provides the platform as-is without warranties of any kind. To the maximum extent permitted by law, Pakty shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or any products purchased through it.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Tunisia. Any disputes arising from these Terms or your use of Pakty shall be resolved in the competent courts of Tunis, Tunisia.

Contact Us

If you have any questions about these Terms of Service, please contact us at pakty@gmail.com or write to us at 15 rue du meuble, Tunis 2015, Tunisia.